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FrancisFrancis! X7 iperEspresso Machines
Illy Product Details |
Product Description
Sporting the slick curves of an exotic roadster, this espresso machine puts you in the fast lane to true Italian taste. Designed by Luca Trazzi, this sleek machine uses illy Caff? capsules for velvety, one-touch espresso with a rich, long lasting crema. One-year warranty. Model 207001.
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FrancisFrancis! X7 iperEspresso Machines
- Kitchen: 0 pages
- Publisher: Illy
- Label: Illy
- Studio: Illy
- Average Customer Review:
 based on 5 reviews
Avg. Customer Review:
0 of 1 people found the following review helpful:
Customer Rating: 
Summary: way overpriced in US market 2008-12-01
Comment: I am interested of getting one after seeing the rave reviews it received. Then I found that the same product is sold at 199 euro in Italy, what is $260 at today's exchange rate. I decide not to buy it now, either the price will go down, or i can bring one home when visiting Europe.
1 of 1 people found the following review helpful:
Customer Rating: 
Summary: Good for espresso, bad for steaming milk (and customer service) 2008-11-14
Comment: I've been a faithful FrancisFrancis user for years. I loved my X1, but it needed repairs. Since Francis Francis has been taken over by Illy, their customer service has become nonexistent, so I haven't been able to get the parts I need to fix it.
I was excited by the new iperespresso capsules, so I decided to go with the X7. The espresso is as good as advertised. But my wife and I each make a latte every morning. This machine, however, is very reluctant to switch modes between brewing and steaming. It's not uncommon to wait five minutes between pulling the shot and the machine deciding it's ready to steam the milk. This doesn't sound terrible, but the espresso is sitting out all this time, and I'm getting late for work.
The machine produces good results, especially the espresso. It's just frustrating to deal with the waiting. I've tried to contact the company to see if there was any sort of work around for this problem, but as stated above, FrancisFrancis's once wonderful customer service has dropped off the face of the Earth now that Illy runs things.
0 of 0 people found the following review helpful:
Customer Rating: 
Summary: Who needs expensive and complicated machines - this one is PERFECT! 2008-10-07
Comment: I'll try not to gush too much - first the basics:
The machine is a little bigger than a traditional drip machine. Not too big for small kitchens. It's very good looking even though the body is plastic. The metal accents, trim, and face look truly high end. Operation is a breeze. Fill the side reservoir, insert a capsule in the handle, and push the button. Less than 30 seconds later you have a perfect shot. PERFECT EVERY TIME. For steam, you push the steam button, wait a few seconds, then voila! If you want to switch back to coffee then you need to know a secret not published in the manual. Rather than switching back with the button and waiting for a few minutes, you push the button and then release the remaining steam by turning the knob. With this method it only takes about 45 seconds to go back to regular coffee making.
Cleanup is simple because there is no exposed coffee grounds. The capsule remains intact and you just throw it away. Too bad it's not recyclable without emptying out the coffee (which is a pain). We just throw ours away.
The buttons and knobs have a nice rubber coating and feel great to the touch. When turned on the machine makes a gentle "beep" to let you know it's up to temperature.
Prior to this machine, I've had a bigger Faema manual machine as well as a Gaggia. I always assumed that service such as replacing seals was a given. This machine does not require any regular servicing. Amazing!
So, when we first started shopping - I was ready to spend at least $1200 to get a super automatic machine. I even considered the Automatic / separate grinder combo. But after tasting the coffee in a Sur La Table store, we were sold on the simplicity of the Illy machine. A $1500 machine did not taste any better - and was HUGE on the counter.
So, if truly great coffee, simple use, minimal cleanup, low cost, no maintenance, and an attractive modern looking machine are in the cards for you - this machine is perfect!!!
2 of 2 people found the following review helpful:
Customer Rating:
Summary: Best home espresso yet 2008-09-25
Comment: After living in Paris for 7 years, I have been searching for over 20 years for a machine that can duplicate the espresso served in bars in Italy & France. Needless to say, I have purchased many machines over the years, and they have all fallen short.
This machine arrived yesterday, and it produces espresso that in my opinion is identical to that served in a bar in Italy. I just returned from 2 months in Italy, so the "true" taste, aroma, crema and overall sensation of espresso served in Italy is fresh in my mind. Word of caution - I have never gotten such an extreme 'buzz' from a cup of espresso.
This is the greatest! Highly recommended.
4 of 4 people found the following review helpful:
Customer Rating:
Summary: The best espresso machine I've owned! 2008-06-30
Comment: This is by far the BEST espresso machine I've ever owned. Being originally from Europe, my favorite coffee drink is plain espresso. The X7 consistently makes espresso that beats by miles what I get from Starbucks and Caribou.
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